Delta Air Lines Tops Recent “Airline Quality Rating” Report


Reportedly, Delta Air Lines is flying high after the disclosure of the 29th AQR (Airline Quality Rating) results. The rankings, decided by investigators at ERAU (Embry-Riddle Aeronautical University) and WSU (Wichita State University)—which made up the AQR itself—are revealed as a part of an annual report on the country’s largest carriers. The report concentrates mainly on-time performance, baggage tragedies, the number of travelers involuntarily refused boarding and customer satisfaction. In this year, the AQR honored the top spot to Delta Air Lines, emphasizing a slight augment in on-time percentages and a drop down in denied boarding figures and passenger grievances throughout 2018.

The AQR stated that six out of nine airlines examined had recovered their scores (Delta Air Lines, JetBlue, Hawaiian, Spirit, United, and Southwest) in comparison with 2017, while three (American, Alaska, and Frontier) had the “biggest decline” in their attainments, with Frontier’s scores declining the most. Frontier was in the last place, a spot earlier held by Spirit Airlines in the past report. The report states that Frontier’s scores in 3 out of 4 areas examined worsened from 2017, aside from its pace of mistreated baggage, which recovered. And, as stated by USA Today, Alaska Airlines’ position likely declined on account of a union with Virgin America in April 2018.

Similarly, Delta Air Lines stocks surged following the airline raised its first-quarter proceeds guidance on strong stipulate. Reportedly, Delta’s shares climbed by 6.6%, whereas, United Airlines and American Airlines increased by 4.7% and 2.2%, respectively. JetBlue, Southwest Airlines, Spirit and Alaska Air Group were trading higher. Delta told shareholders it expects to gain between 85 Cents and 95 Cents for every share in the first quarter, which is up from its earlier estimate of 70 Cents to 90 Cents for every share, on the adjusted basis.

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